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Policyholders, beneficiaries, businesses and insurers
Insurance Disputes
We review policies and claims, and represent parties before the committees for insurance disputes and violations.
Many insurance disputes start with a rejected or delayed claim or a disagreement over policy terms. We review the policy, the claim and the correspondence, identify the legal basis of the right, and then pursue the claim with the insurer or represent the party before the competent committee.
Scope of service
What we do
Policy Review
Reviewing policy terms and exclusions before cover is taken out or when a claim arises.
Rejected or Delayed Claims
Assessing the reasons for rejection or delay, preparing the claim and answering the insurer's defences.
Representation Before the Committees
Appearing before the committees for insurance disputes and violations and the appeal committee.
Motor and Property Insurance
Pursuing claims for motor accidents, fire, property damage and liability.
Subrogation
Representing insurers in recovering from the party at fault after paying compensation.
How we work
Our approach
- 01
Understand the Claim
We identify the type of policy, the incident and the amount in dispute.
- 02
Review the Policy
We review the terms, exclusions and correspondence, and assess strengths and weaknesses.
- 03
Claim or Settle
We pursue the claim with the insurer and seek a settlement where possible.
- 04
Represent Before the Committee
We prepare the case, appear before the competent committee and follow the decision.
FAQ
Before you get in touch
My insurer rejected my claim. What should I do?
Ask for the reason in writing and keep the policy, correspondence and reports. We review them and explain whether the rejection rests on a valid policy term.
Where are insurance disputes heard?
Most are heard by the committees for insurance disputes and violations, with procedures that vary by type of insurance and amount.
Is there a deadline for bringing a claim?
Yes, there are statutory and contractual deadlines. We confirm which apply after reviewing the policy and the date of the incident.
Discuss Your Insurance Claim With Us
Send the policy and the insurer's response, and we will set out the available options.